Privacy Policy
An Important Notice Concerning Client Privacy
PRIVACY POLICY: At Consumer Protection Institute (CPI), maintaining information security and our client's trust and confidence are a high priority.
Maintaining, protecting, using and safeguarding your information is our top priority. We value the confidence you have placed in us and are committed to ensuring that client information we maintain about you is safeguarded. We assure you that all information will be managed within legal and ethical considerations.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Information We May Disclose
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Information We May Collect
We collect the following types of information from the following sources:
- Information we voluntarily receive from you on applications or other forms when you open an account, place an order, subscribe to our newsletter, respond to a survey or register for one of our products or services - such as, but not limited to, your name, mailing address, phone number and email address.
- Information you voluntarily provide about your transactions with us in your program forms.
- For each visitor to our Web page, our Web server automatically recognizes the user's IP address, Web browser, operating system and the Web page the user is accessing.
- This information is continually logged for the purpose of allowing us to track usage patterns on our site. This information is analyzed in aggregate fashion (for example to view the most popular page visited by users), rather than individually.
Information Distribution
We do not sell, rent, or lease your information to any third parties. Your information is confidential at all times.
Access to Information
We will provide Web site registered users with access to only their information that we maintain about them, unique identifier information (e.g., user number or password) that we maintain about them, transaction information (e.g., dates on which users made transactions, amounts and types of transactions) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Web site complete self-service is a planned upgrade.
Registered users will be able to access and correct only their own information by visiting the planned My Account section of the Web site. If there are any other discrepancies that cannot be changed by the user, the user can send us an email at this address to request a change in their information: myaccount@cpinstituteonline.org or by calling 888-466-2009.
Former Clients or Inactive Accounts
If you close an account or your account becomes inactive; or you are no longer a client, we will continue to treat and safeguard your information as described in this Privacy Policy.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How Do We Protect Your Information?
Security
When we transfer and receive certain types of information through the Internet, such as program payment information, we redirect users to secure servers. This type of secure server encrypts all information that is passed from the user to the server so that it cannot be read along the way. When we receive information from you through the Internet, telephone, email, mail or facsimile we maintain rigid safeguarding procedures. Only those CPI individuals who need this information to perform their jobs are authorized to have access to client information. We maintain physical, electronic, and procedural security measures to prevent loss, misuse, intervention or alteration of your information to safeguard and protect your information. We will not sell, lease, rent or provide your client information to anyone. We use your information only for our everyday business purposes, such as preparing and processing your transactions, maintaining your account, internal reports or reports for you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, form information, etc.) will not be stored on our servers.
Do We Use Cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We use cookies to store visitors' preferences, and to record session information. When or if users log into their personal accounts on our Web site, we use cookies to identify who they are so that we can display only the information relevant to their account.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.cpinstituteonline.org/terms.html.
Your Consent
By using our site, you consent to our Privacy Policy.
Changes to this Privacy Policy.
We do not anticipate any substantial changes to this Privacy Policy other than, from time to time, increased safeguards or planned upgrades. Upon substantial safeguards or upgrades you will be notified. If you feel that this site is not following its stated information policy, you may contact us at the following:
If we decide to change our privacy policy, we will also post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.
This policy was last modified on 5/11/09
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.cpinstituteonline.org
438a Nelson Avenue
Cliffside Park, NJ 07010
United States
ceo@cpinstituteonline.org
888-466-2009
Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:
Federal Trade Commission Fair
California Online Privacy Protection Act
Children's Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act
If at anytime you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.
|
 |
888-466-2009 
